KDB Technical Services inc.
Managed IT Services for SMBs, Municipalities and Pharma across Canada
KDB Technical Services inc. is a managed IT services provider (MSP) for small and mid-sized businesses, municipalities and pharmaceutical and life-sciences organizations across Canada. Since 1996, we have managed, secured and supported their IT infrastructure, remotely and on-site, from Victoria, BC and Montréal, QC.
Building your company’s technology future
30+ years of IT expertise
Founded in Vancouver in 1996, KDB Technical Services inc. was created by Daniel Bouchard, who has loved computers ever since he learned BASIC and FORTRAN programming on a Tandy TRS-80.
60+
Satisfied clients across Canada
30+
Years of experience and innovation
500+
Computers and servers under our 24/7 management
100+
Websites hosted securely
Vancouver
Canada
Toronto
Canada
Calgary
Canada
Montréal
Canada
Technical services
Our Certifications and Expertise
At KDB Technical Services, we hold recognized certifications that guarantee the quality, security and reliability of our services.
Our technicians and systems administrators are trained to meet the highest industry standards.
- Microsoft certified partner
- Authorized Lenovo, HP and Dell reseller
- Cybersecurity expertise
- Virtualization and cloud computing specialists
- Pharmaceutical and regulatory compliance: SOPs, GLP, SOC 2, 21 CFR Part 11 (also aerospace and military)
- Municipal IT environments
- Server room relocation and construction
- Bilingual service in English and French
- DNS and domain registrar management and troubleshooting
Who we serve
- Small and mid-sized businesses: your complete IT department, from help desk to IT strategy.
- Municipalities: council and office IT, public works and water systems, emergency services, public Wi-Fi and access to information.
- Pharma and life sciences: IT infrastructure that supports 21 CFR Part 11, GxP/GLP and SOC 2 requirements.
Our services
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring of workstations, servers and networks
- Microsoft 365, Azure and Entra ID (formerly Azure AD): deployment, licensing and administration
- Cybersecurity: MFA, firewalls, email security, endpoint protection and best practices
- Backup, disaster recovery and business continuity planning
- Outsourced IT director (fractional CIO) services and IT project management
- VoIP phone systems, video surveillance and secure remote access
- Secure web hosting, WordPress management, domains and DNS
See all our services or learn more about us.
Frequently asked questions
Where do you provide services?
Across Canada. From Victoria, BC and Montréal, QC, we support clients in Victoria, Vancouver, Calgary, the Greater Toronto Area, Montréal and Québec City, remotely and on-site when needed.
What types of organizations do you work with?
Small and mid-sized businesses, professional firms (accounting, legal), manufacturers, municipalities, non-profits, and pharmaceutical and life-sciences organizations.
Can you be our outsourced IT department?
Yes. We can act as your complete IT department, or support your in-house IT staff with projects, security and day-to-day help.
Do you manage Microsoft 365 and Azure?
Yes. We advise on, deploy and administer Microsoft 365, Azure, Microsoft licensing, Active Directory and Microsoft Entra ID.
How do we get started?
Call 1-877-865-1344 or send us a message. We start with an assessment of your IT environment and your needs.
Let’s talk
Call us at 1-877-865-1344 or send us a message to discuss your IT environment.
Version française : Services TI gérés partout au Canada