Managed IT · Fredericton
Managed IT Services in Fredericton, New Brunswick
Fredericton is a hub for government, education and cybersecurity. KDB Technical Services provides managed IT, cybersecurity and Microsoft 365 management for Fredericton businesses, non-profits and local governments, in English and French, remotely and with on-site visits arranged when needed.
IT support for Fredericton organizations
We work with organizations across Fredericton and central New Brunswick, including:
- Cybersecurity and technology companies
- Suppliers to the provincial government and universities
- Professional firms and non-profits
- Local governments subject to RTIPPA
- Health clinics subject to PHIPAA
How we serve Fredericton
We serve Fredericton and central New Brunswick with fast remote help and 24/7 proactive monitoring of your workstations, servers and network. Most issues are detected and fixed before they disrupt your day, and we arrange on-site visits for installations, projects and hardware when needed. Fredericton is on Atlantic Time, one hour ahead of our Montréal office, and we serve New Brunswick in both official languages.
Privacy and compliance in New Brunswick
Most Fredericton businesses must protect personal information under the federal PIPEDA. Municipalities and other public bodies follow the Right to Information and Protection of Privacy Act (RTIPPA), which applies to local governments. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in Fredericton: frequently asked questions
Do you offer bilingual IT support in New Brunswick?
Yes. We support clients in English and French, which suits New Brunswick, Canada’s only officially bilingual province.
Which privacy laws apply to Fredericton organizations?
Businesses generally fall under the federal PIPEDA. Local governments and public bodies follow the Right to Information and Protection of Privacy Act (RTIPPA), and health information falls under PHIPAA.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in Fredericton
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.