Downtown Vancouver
What we offer

Our Services

We manage your entire IT infrastructure, including:

  • Technical support for your users
  • Support for all Microsoft products, including Microsoft 365, Azure and Copilot
  • Support for line-of-business and production software when needed
  • Servers, switches, routers, internet access, websites, DNS and printers, and their security
  • Standard operating procedures (SOPs) for your IT processes
  • Data backup and recovery
  • Needs assessments
  • VoIP phone systems
  • Video surveillance systems
  • IT project management
  • Web design, secure hosting and SEO that delivers results
  • PowerShell scripting and programming in other languages such as C++

Running a small or mid-sized business? See our managed IT services for SMBs. In pharma or life sciences? See our IT services for pharma (21 CFR Part 11, GxP, SOC 2). Representing a municipality? See our IT services for municipalities.

Frequently asked questions

What types of organizations do you support?

We work with SMBs, professional firms (legal, accounting) and organizations in demanding sectors such as manufacturing, life sciences and financial services, as well as municipalities and non-profits.

Do you provide support across Canada?

Yes. Our head office is in Victoria, BC, and we serve clients in Vancouver, Calgary, the Greater Toronto Area, Montréal and Québec City. Our remote management tools let us respond quickly anywhere in Canada, and we go on-site when needed.

Can you be our outsourced IT department or IT director?

Yes. Our outsourced IT director (fractional CIO) services give SMBs strategic expertise (planning, IT budget, security, vendors) without the cost of a full-time hire.

Do you manage Microsoft 365, Azure and Entra ID?

Yes. We advise on, deploy and administer Microsoft 365, Azure, Microsoft licensing, Active Directory and Microsoft Entra ID (formerly Azure AD).

How do you protect our data from cyberattacks and loss?

We put in place endpoint protection, firewalls, multi-factor authentication, email security, on-premises and cloud backups, and business continuity and disaster recovery plans.

Can you help us meet compliance requirements?

Yes. Our team knows the requirements of SOC 2 and 21 CFR Part 11, which are often required in life sciences and financial services.

Do you offer VoIP phone systems and website hosting?

Yes. We offer VoIP phone systems for SMBs, WordPress hosting and management, and domain name and DNS management.

How do we become a client?

Call us at 1-877-865-1344, book a meeting online or fill out our contact form. Most new clients come to us by referral, but we welcome direct inquiries for long-term partnerships.

Let’s talk

Need help with your IT infrastructure? Contact us or call 1-877-865-1344.

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