Managed IT · Yellowknife
Managed IT Services in Yellowknife, Northwest Territories
Yellowknife organizations operate far from big-city IT providers, so reliable remote management matters. KDB Technical Services provides proactive managed IT for Yellowknife businesses, Indigenous governments, non-profits and community governments, with on-site visits arranged when needed.
IT support for Yellowknife organizations
We work with organizations across Yellowknife, Ndilǫ, Dettah and communities across the Northwest Territories, including:
- Mining and resource-sector suppliers
- Indigenous governments and organizations
- Community governments preparing for the ATIPP Act
- Non-profits and health and social-service organizations
- Tourism and hospitality businesses
How we serve Yellowknife
We serve Yellowknife, Ndilǫ, Dettah and communities across the Northwest Territories with fast remote help and 24/7 proactive monitoring of your workstations, servers and network. Most issues are detected and fixed before they disrupt your day, and we arrange on-site visits for installations, projects and hardware when needed. Remote-first support works well in the North: most problems are found and fixed before they disrupt your day.
Privacy and compliance in The Northwest Territories
Most Yellowknife businesses must protect personal information under the federal PIPEDA. Municipalities and other public bodies follow the territorial Access to Information and Protection of Privacy Act (ATIPP), under which community governments are being brought in. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in Yellowknife: frequently asked questions
Are NWT community governments covered by the ATIPP Act?
The territorial government has committed to bringing community governments under the Access to Information and Protection of Privacy Act. We help them get ready with organized records, permissions and secure backups.
How do you support organizations outside Yellowknife?
Through 24/7 monitoring, remote management and secure remote access. When equipment needs to be installed, we plan on-site visits around your schedule.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in Yellowknife
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.