Managed IT · Iqaluit
Managed IT Services in Iqaluit, Nunavut
In Iqaluit, bandwidth is precious and travel is costly, so IT has to be planned carefully. KDB Technical Services provides proactive managed IT for Iqaluit businesses, Inuit organizations and non-profits, designed for limited connectivity and supported remotely, with on-site visits arranged when needed.
IT support for Iqaluit organizations
We work with organizations across Iqaluit and communities across Nunavut, including:
- Inuit organizations and community groups
- Suppliers and contractors to the territorial government
- Construction, logistics and resupply businesses
- Health and social-service organizations
- Hospitality and retail businesses
How we serve Iqaluit
We serve Iqaluit and communities across Nunavut with fast remote help and 24/7 proactive monitoring of your workstations, servers and network. Most issues are detected and fixed before they disrupt your day, and we arrange on-site visits for installations, projects and hardware when needed. We plan updates, backups and cloud sync to make the most of limited, costly bandwidth.
Privacy and compliance in Nunavut
Most Iqaluit businesses must protect personal information under the federal PIPEDA. Municipalities and other public bodies follow Nunavut’s Access to Information and Protection of Privacy Act (ATIPP) for public bodies. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in Iqaluit: frequently asked questions
Can you manage IT with limited bandwidth in Iqaluit?
Yes. We schedule updates and backups outside business hours, use local caching where possible and choose cloud services that work well on constrained links.
Do you provide on-site support in Nunavut?
Most support is delivered remotely. For installations and projects, we plan on-site visits well in advance to make the most of each trip.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in Iqaluit
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.