Managed IT · Charlottetown
Managed IT Services in Charlottetown, Prince Edward Island
Charlottetown organizations, from bioscience companies to tourism businesses and local government, need IT that is dependable without a large in-house team. KDB Technical Services provides managed IT for Charlottetown and Prince Edward Island, remotely and with on-site visits arranged when needed.
IT support for Charlottetown organizations
We work with organizations across Charlottetown, Stratford, Cornwall and across Prince Edward Island, including:
- Bioscience and life-sciences companies
- Tourism, hospitality and seasonal businesses
- Agri-food and fisheries businesses
- Professional firms and non-profits
- Municipalities subject to the FOIPP Act
How we serve Charlottetown
We serve Charlottetown, Stratford, Cornwall and across Prince Edward Island with fast remote help and 24/7 proactive monitoring of your workstations, servers and network. Most issues are detected and fixed before they disrupt your day, and we arrange on-site visits for installations, projects and hardware when needed. Charlottetown is on Atlantic Time, one hour ahead of our Montréal office; our monitoring runs 24/7.
Privacy and compliance in Prince Edward Island
Most Charlottetown businesses must protect personal information under the federal PIPEDA. Municipalities and other public bodies follow the Freedom of Information and Protection of Privacy (FOIPP) Act, which has applied to municipalities such as Charlottetown since 2019. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in Charlottetown: frequently asked questions
Do you support bioscience companies in Charlottetown?
Yes. We provide documented, change-controlled IT infrastructure that supports regulated life-sciences work, including 21 CFR Part 11, GxP and SOC 2 requirements.
Which law governs municipal records in PEI?
Since 2019, municipalities such as Charlottetown handle access requests under PEI’s Freedom of Information and Protection of Privacy (FOIPP) Act. We set up document management that makes those requests easier to answer.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in Charlottetown
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.