Managed IT · St. John’s
Managed IT Services in St. John’s, Newfoundland and Labrador
St. John’s organizations, from offshore and ocean-technology suppliers to professional firms and municipalities, need IT that stays up despite weather and distance. KDB Technical Services provides managed IT for St. John’s and the Avalon Peninsula, remotely and with on-site visits arranged when needed.
IT support for St. John’s organizations
We work with organizations across St. John’s, Mount Pearl, Paradise and the Avalon Peninsula, including:
- Offshore energy and ocean-technology suppliers
- Fisheries and seafood businesses
- Professional firms and health clinics
- Non-profits and community organizations
- Municipalities subject to ATIPPA, 2015
How we serve St. John’s
We serve St. John’s, Mount Pearl, Paradise and the Avalon Peninsula with fast remote help and 24/7 proactive monitoring of your workstations, servers and network. Most issues are detected and fixed before they disrupt your day, and we arrange on-site visits for installations, projects and hardware when needed. St. John’s is on Newfoundland Time; our 24/7 monitoring and support hours cover your full business day.
Privacy and compliance in Newfoundland and Labrador
Most St. John’s businesses must protect personal information under the federal PIPEDA. Municipalities and other public bodies follow the Access to Information and Protection of Privacy Act, 2015 (ATIPPA), which covers municipalities. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in St. John’s: frequently asked questions
Do you support municipalities in Newfoundland and Labrador?
Yes. Municipalities in the province are covered by ATIPPA, 2015. We help organize records, permissions and backups so access requests and privacy obligations are easier to meet.
How do you handle storms and outages in St. John’s?
We plan for them: cloud and off-site backups, tested recovery, battery backup on key equipment and secure remote access so staff can keep working from home.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in St. John’s
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.