Managed IT Services in Montréal, Québec

IT support for Montréal organizations

We work with organizations across Greater Montréal (Laval, Longueuil, the West Island and the South Shore), including:

• Pharmaceutical, biotech and clinical-research organizations
• Architecture, engineering, legal and accounting firms
• Manufacturers and distributors
• Businesses adapting to Law 25 privacy requirements
• Municipalities and non-profits

How we serve Montréal

We serve Greater Montréal (Laval, Longueuil, the West Island and the South Shore) directly from our local office. You get fast remote help, 24/7 proactive monitoring of your workstations, servers and network, and on-site visits whenever they are needed. With a local office, on-site visits across Greater Montréal are part of our regular service.

Privacy and compliance in Québec

Most Montréal businesses must protect personal information under Québec’s private-sector privacy act as modernized by Law 25 (privacy officer, privacy impact assessments, confidentiality-incident register and reporting). Municipalities and other public bodies follow the Act respecting access to documents held by public bodies and the protection of personal information. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.

What we manage for you

• IT support and help desk, remote and on-site
• Proactive 24/7 monitoring and patch management
• Microsoft 365, Azure and Entra ID administration
• Cybersecurity: MFA, endpoint protection, firewalls and email security
• Backup, disaster recovery and business continuity plans
• Outsourced IT director (fractional CIO) and IT project management
• VoIP phone systems and secure remote access

See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.

Managed IT in Montréal: frequently asked questions

Do you offer on-site IT support in Montréal?

Yes. Montréal is home to one of our offices, so on-site visits across Greater Montréal are part of our regular service, along with remote support and 24/7 monitoring.

Can you help us comply with Law 25?

Yes. We help put the technical side of Law 25 in place: access controls, multi-factor authentication, logging, a confidentiality-incident register, secure backups and documented procedures that support your privacy officer.

Why choose KDB Technical Services?

We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.

Let’s talk about your IT in Montréal

Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.

Version française : Services TI gérés à Montréal