Managed IT · Québec City
Managed IT Services in Québec City, Québec
Québec City organizations need IT that works in French, protects personal information under Law 25 and stays reliable. KDB Technical Services already supports clients in Québec City with bilingual managed IT, remotely and with on-site visits arranged when needed.
IT support for Québec City organizations
We work with organizations across Québec City, Lévis and the Capitale-Nationale region, including:
- Insurance, finance and professional-services firms
- Suppliers to the provincial government
- Optics, photonics and technology companies
- Video-game and creative studios
- Municipalities subject to Québec’s Access Act
How we serve Québec City
We already support clients in Québec City. Across Québec City, Lévis and the Capitale-Nationale region, we deliver fast remote help and 24/7 proactive monitoring of your workstations, servers and network, and we arrange on-site visits for installations, projects and hardware when needed. Our Montréal office is about two and a half hours away, and our team supports you in French.
Privacy and compliance in Québec
Most Québec City businesses must protect personal information under Québec’s private-sector privacy act as modernized by Law 25 (privacy officer, privacy impact assessments, confidentiality-incident register and reporting). Municipalities and other public bodies follow the Act respecting access to documents held by public bodies and the protection of personal information. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.
What we manage for you
- IT support and help desk, remote and on-site
- Proactive 24/7 monitoring and patch management
- Microsoft 365, Azure and Entra ID administration
- Cybersecurity: MFA, endpoint protection, firewalls and email security
- Backup, disaster recovery and business continuity plans
- Outsourced IT director (fractional CIO) and IT project management
- VoIP phone systems and secure remote access
See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.
Managed IT in Québec City: frequently asked questions
Do you offer IT support in French in Québec City?
Yes. Our team works in French and English, and we have supported clients in Québec City for years, remotely and on-site when needed.
What does Law 25 require from our IT?
Law 25 requires organizations to protect personal information with appropriate safeguards, keep a register of confidentiality incidents and report serious ones. We implement the technical controls, logging and backups that support those obligations.
Why choose KDB Technical Services?
We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.
Let’s talk about your IT in Québec City
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.
Version française : Services TI gérés à Québec