Managed IT Services in Vancouver, British Columbia

IT support for Vancouver organizations

We work with organizations across Metro Vancouver (Burnaby, Richmond, Surrey, North Vancouver and the Fraser Valley), including:

• Life-sciences and biotech companies that need validated, audit-ready IT (21 CFR Part 11, GxP)
• Professional services firms with hybrid teams and strict confidentiality requirements
• Logistics, import/export and port-related businesses that depend on uptime
• Film, media and creative studios with large files and demanding networks
• Multi-location retailers and franchises

How we serve Vancouver

We already support clients in Vancouver. Across Metro Vancouver (Burnaby, Richmond, Surrey, North Vancouver and the Fraser Valley), we deliver fast remote help and 24/7 proactive monitoring of your workstations, servers and network, and we arrange on-site visits for installations, projects and hardware when needed. Our Victoria team is a short flight or ferry away, and many Vancouver issues are solved remotely within minutes.

Privacy and compliance in British Columbia

Most Vancouver businesses must protect personal information under British Columbia’s Personal Information Protection Act (PIPA). Municipalities and other public bodies follow the Freedom of Information and Protection of Privacy Act (FIPPA), which also requires public bodies to assess storing or disclosing personal information outside Canada. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.

What we manage for you

• IT support and help desk, remote and on-site
• Proactive 24/7 monitoring and patch management
• Microsoft 365, Azure and Entra ID administration
• Cybersecurity: MFA, endpoint protection, firewalls and email security
• Backup, disaster recovery and business continuity plans
• Outsourced IT director (fractional CIO) and IT project management
• VoIP phone systems and secure remote access

See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.

Managed IT in Vancouver: frequently asked questions

Do you have clients in Vancouver?

Yes. KDB was founded in Vancouver in 1996 and we have supported Metro Vancouver organizations ever since, remotely and on-site when needed.

Can you support biotech and life-sciences companies in Vancouver?

Yes. We support regulated environments with documented, change-controlled IT infrastructure that supports 21 CFR Part 11, GxP and SOC 2 requirements, and we work alongside your validation team.

Why choose KDB Technical Services?

We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.

Let’s talk about your IT in Vancouver

Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.