Managed IT Services in Victoria, British Columbia

IT support for Victoria organizations

We work with organizations across Greater Victoria (Saanich, Esquimalt, Oak Bay, Langford, Colwood, View Royal, Sidney and the Saanich Peninsula), including:

• Professional firms (legal, accounting, engineering) that need secure document management and Microsoft 365
• Marine, tourism and hospitality businesses with seasonal staff and multiple sites
• Non-profits, First Nations organizations and community groups that need dependable IT on a budget
• Suppliers and contractors to the provincial government
• Technology and life-sciences start-ups that need a scalable cloud foundation

How we serve Victoria

We serve Greater Victoria (Saanich, Esquimalt, Oak Bay, Langford, Colwood, View Royal, Sidney and the Saanich Peninsula) directly from our local office. You get fast remote help, 24/7 proactive monitoring of your workstations, servers and network, and on-site visits whenever they are needed. Because we are local, on-site visits across Greater Victoria are part of our regular service, not an exception.

Privacy and compliance in British Columbia

Most Victoria businesses must protect personal information under British Columbia’s Personal Information Protection Act (PIPA). Municipalities and other public bodies follow the Freedom of Information and Protection of Privacy Act (FIPPA), which also requires public bodies to assess storing or disclosing personal information outside Canada. We put the technical safeguards in place that these laws expect: individual accounts and multi-factor authentication, encryption, logging, tested backups and documented procedures, plus document management that makes access-to-information requests easier to answer.

What we manage for you

• IT support and help desk, remote and on-site
• Proactive 24/7 monitoring and patch management
• Microsoft 365, Azure and Entra ID administration
• Cybersecurity: MFA, endpoint protection, firewalls and email security
• Backup, disaster recovery and business continuity plans
• Outsourced IT director (fractional CIO) and IT project management
• VoIP phone systems and secure remote access

See our pages for small and mid-sized businesses, municipalities and pharma and life sciences, or all the areas we serve.

Managed IT in Victoria: frequently asked questions

Do you offer on-site IT support in Victoria?

Yes. Victoria is our head office, so on-site visits across Greater Victoria and the Saanich Peninsula are part of our regular service, along with remote support and 24/7 monitoring.

Which areas around Victoria do you cover?

We cover Victoria, Saanich, Esquimalt, Oak Bay, Langford, Colwood, View Royal, Sidney and the rest of the Capital Regional District, and support clients up-island remotely and on-site by arrangement.

Why choose KDB Technical Services?

We have managed IT since 1996, support more than 60 clients and 500 computers and servers across Canada, are a Microsoft certified partner, and serve clients in English and French from our offices in Victoria, BC and Montréal, QC.

Let’s talk about your IT in Victoria

Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.