Small and mid-sized businesses
Managed IT Services for Small and Mid-Sized Businesses
Small and mid-sized businesses rarely have the time or budget for a full IT team, but they have the same needs as large companies: reliable systems, protected data and fast help when something breaks. KDB Technical Services inc. becomes your IT department: we manage, secure and support your IT environment so you can focus on running your business.
What we do for your business
- User support: fast help remotely, and on-site when needed.
- Proactive management of workstations, servers and networks, monitored 24/7 with updates and patching.
- Microsoft 365, Azure and Entra ID: licensing, email, Teams, SharePoint, OneDrive and account security.
- Cybersecurity: endpoint protection, firewalls, multi-factor authentication, email security and staff awareness.
- Backup and disaster recovery: tested on-premises and cloud backups, business continuity and recovery plans.
- VoIP phone systems, video surveillance and secure remote access.
- Hardware purchasing and installation: authorized Lenovo, HP and Dell reseller.
- Websites: secure hosting, WordPress management and DNS.
Outsourced IT director: strategy without a full-time salary
Beyond day-to-day support, we act as your IT director (fractional CIO): technology planning and budgeting, vendor selection, risk management, compliance and IT projects from planning to go-live.
Why SMBs choose KDB
- 30+ years of experience and 60+ clients across Canada
- 500+ computers and servers under our 24/7 management
- Microsoft certified partner
- Long-term relationships: many clients have trusted us for more than 20 years
- Support across Canada from Victoria, BC and Montréal, QC
Frequently asked questions
What size of business do you support?
Mainly businesses from a few employees to a few hundred: offices, professional firms (accounting, legal), manufacturers, retailers and non-profits across Canada.
Can you replace our in-house IT?
Yes. We can be your complete IT department, or work alongside your internal IT person on projects, security and daily support.
What is an outsourced IT director?
A part-time IT director: we help you plan IT investments, choose vendors, manage security risks and align technology with your business goals, without the cost of a full-time position.
Do you manage Microsoft 365?
Yes. We advise on, deploy and administer Microsoft 365, Azure and Entra ID, including licensing, email security, multi-factor authentication and data migration.
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Let’s talk about your business
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.
Version française : Services TI gérés pour les PME