Municipalities
IT Services for Municipalities
A municipality must deliver essential services without interruption, protect its residents’ data and respond to access-to-information requests, often with a limited budget and team. KDB Technical Services inc. acts as the IT department for municipalities across Canada: we manage, secure and support their entire IT environment, from the municipal office to public works.
What we manage for your municipality
- Council and municipal office: workstations, servers, Microsoft 365, email, printers, and support for staff and elected officials.
- Public works and water systems: the computers and networks that support operations, separated from the administrative network, with controlled remote access.
- Emergency services: reliable connectivity and equipment, with continuity plans so essential services stay available.
- Public Wi-Fi in libraries and community centres, isolated from the municipal network.
- Document management and access to information: structured filing, permissions, retention rules and fast retrieval of requested records.
Security and continuity of services
Municipalities are frequent ransomware targets. We put in place multi-factor authentication, 24/7 monitoring, patch management, email security and regularly tested on-premises and cloud backups, along with business continuity and disaster recovery plans built around your essential services.
A partner who understands municipal reality
- Hands-on experience managing municipal IT environments
- Planning aligned with budget cycles and council approval processes
- Clear documentation for audits and council reports
- Remote support across Canada, and on-site when needed from Victoria and Montréal
The Municipality of Madawaska Valley (Ontario) is among the municipalities that trust KDB. See our projects and collaborations.
Frequently asked questions
Do you work with small municipalities?
Yes. We support municipalities of all sizes, including small rural municipalities without in-house IT staff. We become their IT department, with fast remote support and on-site visits when needed.
Can you support public works and water systems?
Yes. We secure and maintain the computers, servers and networks that support public works and water systems, separating these networks from the administrative network and controlling remote access.
How do you help with access-to-information requests?
We set up structured document management (for example with Microsoft 365 and SharePoint), with clear permissions, retention rules and efficient search, so requested records can be found quickly.
Do you provide public Wi-Fi for libraries and community centres?
Yes. We deploy and manage public Wi-Fi networks isolated from the municipal network, with content filtering and a welcome page if desired.
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Let’s talk about your municipality
Call us at 1-877-865-1344 or send us a message for an assessment of your IT environment.
Version française : Services TI pour les municipalités